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Home General help getting round the site

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We have tried to make this site easy for first time Internet users but if you are stuck, this section is designed to help you.

How do I get around this site?

If you want to go to a different area of the site, click with your mouse button when your cursor is over a link. Clicking on underlined text takes you to a new page. Whenever your cursor looks like a hand rather than an arrow, it means you can click and go to another page.

To get back to the start page at any time click on the main 'Redbridge i' logo at the top left of each page. The start page is known as the home page. Don't worry if you go to the wrong page, just click on Back on the buttons bar of your browser.

Within each area of the site, you can always tell where you are by looking at the breadcrumb trail:

You are here: Home > Environment & Planning > Planning > Building Control

You can use the links in the Breadcrumb trail to move up through the site structure.

Searching the site

You can use the quick search box on any page of the site to locate content. Type a word or phrase into the box and click on the 'go' button.

How do I change my screen settings?

This site looks best with a screen resolution (the size of what is shown) of at least 1024 x 768. To change this on a PC running the Windows operating systems, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar. On an Apple Macintosh, you can click on the Monitor and Sound icon accessed via the Control Panel underneath the Apple Menu to change the resolution. To alter text size or colours visit our - Accessibility page .

How do I get back to this site if I leave it?

The address of our site is - http://www.redbridge.gov.uk/ . If you want to come back to this site at any time, type the address in the browser address bar and press enter. To save you doing this more than once, add this page to your Favourites (in Internet Explorer click on Favourites > add to favourites > and then name the page something that you will remember like Redbridge i).

What are cookies?

A cookie is a small file which stores information that a web site puts on your hard disk so that it can remember something about you at a later time. Typically, a cookie records your preferences when using a particular site. You will require cookies to be enabled on your browser to allow you to use Redbridge i. No personal data is stored as part of this process.

What are PDFs and how do I read them?

PDF stands for Portable Document Format. It's an established way of publishing documents on the web while retaining their original printed design look. You need a plug-in called Adobe Acrobat to read these files. This is available to download free of charge at

http://get.adobe.com/reader/.

How can I view a Word file if I don't have Microsoft Word software?

Microsoft has made a free Word Viewer available to download

The text is too small for me to read - how can I change it?

To change the size of the text on this website please select the text size you wish to use on our - Accessibility options - and click "Remember Settings" to ensure your choice is applied across the site. Alternatively, you may later the text size via your browser. For example, in Internet Explorer go to View > Text size and select Larger or Largest. You could also try changing the screen resolution.

My browser out of date - how can I get a new one?

This site is designed to be viewed using version 5.5 and above of Microsoft's Internet Explorer and verison 1.5 and above of Mozilla Firefox browsers. The latest versions of Internet Explorer and Netscape can be downloaded free of charge from their websites:

You'll also find that lots of the computer magazines for sale in newsagents include CDs with copies of the latest browsers.