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Home Trade waste agreements

All businesses are required by law to have waste produced at their premises removed by a recognised trade waste carrier.  The Council is a recognised waste carrier.  If you would like us to dispose of the waste from your business then you will need to contact us. 

Over 2,000 businesses in the borough are provided with a first class and legal method of disposing of commercial waste at very competitive prices.

You have to have a Trade Waste Agreement with the Council for us to collect your trade waste.

What if I don't want a Trade Waste Agreement?

A Trade Waste Agreement is compulsory by law.  So you have to have one.  The Environmental Protection Act 1990 places duties on persons who produce waste from any kind of business.  This includes shops, restaurants and takeaways. 

If you ask someone else to get rid of your waste, you must make sure that the person is:

  • from a local authority
  • or from a licensed waste collection company

How do I get a Trade Waste Agreement?

You will need to contact the Commercial Waste team on 020 8708 5113.  We will then talk about your waste collection, what your needs are and how we can cater for them.  Once this has been agreed we will send you a contract and a duty of care which you will need to sign and return to us.  Once we have received your forms we will aim to get your collection started as soon as possible.

Payment

As part of your contract we will quote you the yearly amount that you will need to pay for us to collect your rubbish.  We will then require five monthly payments followed by the remainder of the balance.  Or you can choose to pay the full amount when you receive your first invoice.  The payment will include any bin hire and VAT.

Is this included in my business rates?

No.  Your business rates do not cover the collection of your business waste.

Your duty as a business

It is your duty as a person who produces, keeps or disposes of controlled waste to prevent the escape of waste from your control.  This means that you must package the waste in suitable containers so that it cannot escape or blow about. 

You must make sure that any unauthorised person cannot remove the waste.  This means by vandals or thieves.  You  must also secure your waste against animals, accident or the weather.

What if I want to amend or cancel my Trade Waste Agreement?

If you want to amend your agreement then call us on 020 8708 5113 to do so. 

If you want to end your Trade Waste Agreement you need to tell us in writing.  In your letter please confirm your name, business name and address. And state that you wish to cancel your agreement and the date in which you want it to end.  You must give us at least one months notice.  You don't need to send us back your contract.

You can then send this letter to:  Cleansing and Direct Services, Ley Street Depot, Ley Street, Ilford, Essex, IG2 7QZ.

Once we receive your letter, we will arrange for your collection to be cancelled.

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