If you want to
reclaim your vehicle need to contact us. If we don't have your
vehicle then we will advise you to contact the police. To
reclaim your vehicle you will need proof of ownership of the
vehicle such as the log book or a receipt.
If you plan to drive the vehicle away it has to be road legal
which means that you to have:
- a valid MOT certificate
- valid car insurance
- valid car tax
- driver must have a full and valid drivers license.
If you do not have any of the above then you will need to
contact us for advice.
How do I get my vehicle back
Please contact the Customer Contact
Centre to get your vehicle back
What information will the Contact Centre need?
- Car registration
- Where it was parked when we claimed it
- We only deal with the owner of the vehicle
Payment details
There will be a charge to reclaim your vehicle. The amount
charged will depend on the circumstances. It does however
increase on a daily basis. Therefore its a good idea to
reclaim the vehicle as soon as you can.
What happens next?
If you have provided all of the above information and are
willing to make the full payment we can arrange pick up
fo you. You can usually collect it within 24 hours
(excluding weekends) of contacting us. Please be aware
that you will need to take the relevant documentation and payment
with you for collection. We will advise you at the time on
how to progress.
Can you tell me where my vehicle is?
Unfortunately we cannot tell you this for security reasons
unless you have paid for the return of your vehicle.
Useful websites
There are no related external links.
