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Highway flooding (Drainage and manhole covers)
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Highway flooding (Drainage and manhole covers)
A flood alert means that flooding is possible. Be
prepared.
If you are concerned please take note of the
following flood alert advice:
What to do:
- Be prepared to act on your flood plan.
- Prepare a flood kit of essential items.
- Monitor local water levels and the flood forecast on the
Environment Agency website.
.jpg "Guys working on floods")
Manhole covers and gully covers (drains) often get
confused. Please identify first whether what you have found
is a manhole cover or a gully cover (also known as a drain).
A gully cover is typically known as a drain. They are
found on the road, next to the kerb. They are used to collect
rainwater from the public highway. Sometimes these gullies
are embedded in the kerb forming a metal box within the
kerbstone.
If you have found a gully cover that has been damaged or
dislodged please contact us and the Council will fix
it.
Maintenance is carried out to the highways drainage in
Redbridge as follows:
- Each gulley is programmed for cleaning once a year, if missed
during the normal cleaning programme due to parked vehicles or
other obstructions it will be left until the following year.
However the missed gully is logged and if missed twice must be
cleaned on the third visit.
- Gullies reported as blocked throughout the year will be logged
and left until the normal annual visit unless they are causing a
health and safety issue.
- Gullies reported with missing/broken grates and causing a
danger to the public will be dealt with as soon as
practicable.
- Gullies with broken grates but not causing a danger to the
public will be added to our programme for maintenance of non-urgent
works.
Manhole covers
A manhole cover is typically used to cover holes in roads which
are typically used for gas, electric and water.
Sometimes they get dislodged, broken, damaged or they rattlie. If
this is the case then you can report it to the Council.
The Council is not responsible for the repair or replacement of
manhole covers. This is down to the company that uses
it. We will contact the company on your behalf when you
report it.
Highway flooding
Highway flooding is usually caused by heavy rainfall. You
will notice sometimes that if we have heavy rainfall the drains
overflow onto the highway. This is because the drains get
overfilled with rainwater and therefore it floods nearby
roads. This is normal and will usually clear up within an
hour after rainfall.
What if it hasn't cleared in an hour?
If it hasn't cleared in an hour then you will need to contact
us. Even though the problem is usually down to Thames Water
we would like you to contact us so that we can contact them.
What if water from the highway goes into my
property?
If water goes into your property then contact the Council
immediately. We will then investigate the problem.
Water mains leaks
If you experience any water leaks please contact your water
supplier. The supplier should be on your water bill.
Flooded and damaged rivers, ditches, culverts and
watercourses
If there is any flooding of Watercourses include rivers,
streams, ditches, drains, cuts, culverts (piped sections), dikes,
sluices and passages through which water flows then you need to
contact the Council.
CatV cable boxes (green cabinets)
These boxes are usually found on the pavement and are used to
store wires. If the doors are open or they are damaged then
please report it as per below.
Useful websites
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