20 June 2012

Press release number: PR1797

A new pilot scheme to help residents keep bogus callers away has been launched in Redbridge.

Fall in distraction burglaries

It is one of a number of initiatives to tackle bogus callers over the last few years that has contributed to a steady fall in distraction burglaries in the Borough year on year from 138 recorded cases in 2006 to just 33 in 2011.

Sticker packs

Selected households in Goodmayes, Seven Kings and Chadwell will receive packs with a sticker to place outside their house telling cold callers they are not welcome and reminding them that they are committing a criminal offence if they refuse the householder’s request to leave. 

A second sticker, for inside the house, gives telephone numbers for residents to contact to report a bogus caller or anything suspicious.

Deter bogus callers

The aim is to deter bogus callers as well as to make sure residents are armed with the right advice and information if they are contacted by someone.  The initiative is being run by the Redbridge Bogus Caller Partnership and follows successful schemes in other parts of the country. 

The Partnership works to educate residents about bogus callers and advise them on signs to look out for and who to call if they have concerns. This includes raising awareness of this type of crime with new service users of the Community Meals Service. Age UK’s Forget Me Not Befriending Service also refer residents they think would benefit from a home visit to raise awareness of bogus callers.

Neighbourhood Watch Co-ordinators work with the Partnership to protect their elderly neighbours by talking to them and continuing to raise awareness of bogus callers. This includes giving clear directions on the Redbridge Bogus Caller policy, No Appointment = No Entry and encouraging residents to use the Buy with Confidence website when looking for a reputable trader.

Redbridge Bogus Caller Partnership

The Redbridge Bogus Caller Partnership is led by the Council’s Trading Standards team and is made up of the Fire Brigade, Police and a range of Community, Charity and Healthcare Groups including University of the Third Age and Victim Support.

Steve Brown, London Fire Brigade Redbridge Borough Commander and Chair of the Partnership said

“The Partnership is vital in protecting our most vulnerable residents and has been highly effective in reducing bogus caller crime in Redbridge because of the commitment of all multi-agency partners. This new sticker initiative which we are piloting in the South of the Borough will offer further protection and sends out a clear message that bogus caller criminals who target our most vulnerable residents will not be tolerated in Redbridge.”

Eligible residents started receiving packs from 18 June.  If residents have suspicions about anyone knocking on doors in their area they can call the Citizens Advice Consumer Service for help and advice on 0845 040506.

Find out more about the Buy with Confidence scheme.

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