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Noise and dogsUnwanted noise causes an increasing number of complaints. People have different levels of sensitivity to sounds - but at its worst noise can lead to stress or more serious health problems, especially for the housebound or those who are already unwell.

Taking action

The Anti Social Behaviour Team takes the problem of noise nuisance seriously and will help you where we can. We will initially encourage neighbours to be considerate of each other and to attempt to resolve disputes amicably by talking with each other. In cases where disputes cannot be resolved we may recommend mediation when agreed by both parties in order to resolve the situation.

Register your complaint

It may help if you supply us with a noise diary, recording the dates, times and other details of the nuisance over a two-week period.   

Once we recieve a complaint

On receipt of a complaint of noise we will determine whether each reported problem could be considered a statutory nuisance. This normally means that an officer from the council will visit to assess the noise level. We may gather evidence by using various means including sound recording machines or DAT machines, photographic evidence etc.

Noise and the law

Contrary to popular belief, it is not against the law to make excessive or unreasonable noise. We would however, encourage people to hire more convenient places e.g. halls as house parties and gatherings in residential areas give rise to numerous noise complaints.

It should be noted that we have not adopted the provisions of the Noise Act 1996 which allows for on-the-spot fines.

We will investigate problems to do with

  • Neighbour noise (stereos, radios, televisions, DIY work, machinery)
  • Barking dogs
  • Noise from commercial premises such as pubs, restaurants, factories etc
  • Car alarms
  • Burglar alarms
  • Fireworks (in certain circumstances, see below)

Dangerous dogs

If you think that a dog is dangerous you will need to contact the police.

Aircraft noise

Please note that we cannot help regarding aircraft noise. Nor with sounds made by people in the street; if they are excessively noisy you should contact the Police.

Complying with The Environment Protection Act 1990

When we take action it is in accordance with The Environmental Protection Act 1990 which makes it an offence to emit noise from any premises so as to be a nuisance or prejudicial to health. We can respond by serving a notice on the offender requiring cessation of the noise. Failure to comply can lead to prosecution and a fine, plus daily penalties.  The Act does not exclude fireworks displays.  Also it is an offence for someone under 18 to possess fireworks in the street and nobody must let off fireworks after 11.00pm except on 5th November when this is extended till midnight. On 31st December, Diwali and Chinese New Year the extension is till 1.00 am the following morning. 

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