Redbridge has its own outreach service for rough sleepers, we aim to respond to all requests within 24 hours. 

The service of professional staff and locally trained volunteers is provided by the homeless charity Single Homeless Project (SHP) and funding is provided by the Redbridge Housing Service.

If you are concerned about a rough sleeper

To tell us about a rough sleeper call us confidentially at:

  • Street Link on 0300 500 0914 or
  • report it at streetlink 
  • If the person you are concerned about needs urgent medical assistance call 999.

What we are doing about homelessness in Redbridge

Redbridge Places of Change Partnership

Places of Change are centres of engagement and empowerment which equip people to help themselves out of the downward spiral of homelessness by focusing on activity, employment, health, education and training.

The Partnership is supported by Homeless Link and the East London Housing Partnership and comprises:

  • Redbridge Housing Service;
  • Adult Social Services;
  • Single Homeless Project (SHP),
  • Welcome Centre Project;
  • Look Ahead Housing & Care;
  • Centrepoint;
  • NHS Redbridge;
  • Service Users and
  • other community and faith organisations .

The Partnership is transforming the services and accommodation for rough sleepers and other single homeless people in Redbridge. 

It was successful in winning £2 million of funding from the Government's Places of Change programme and in 2011, 39 purpose-built rooms at three sites were developed, all linked to a range of support, health, training and employment services comprising the Redbridge pathway to independent living.


Volunteers and community support remain absolutely vital to the services provided in Redbridge. 

Cold Weather Shelter

This will run again this winter from December to February at the Salvation Army Hall in Clements Road, Ilford.  Contact Co-ordinator Candice Steen on Tel. 020 8478 2961.

Employment and Training

Getting homeless people into training and employment is a key element of the Places of Change programme.  Links and opportunities are being developed with a range of partners through Work Redbridge.

Health Care

Rough sleepers experience significantly poorer health and well being, in comparison to those living in permanent accommodation.  Homelessness Nurse sessions are provided at the Welcome Centre and a Homelessness triage Walk-In Service is provided at the Loxford Polyclinic, Ilford Lane, 8 am to 8 pm, 7 days a week.

Useful websites


Share this page:  Was this page helpful?