- when applying for housing you must complete an
online registration form.
- Once you have been accepted onto the Housing Register, you can
bid for any suitable properties that are advertised.
- If you are already registered for housing, and your
circumstances change, please complete the online registration form
to notify the Housing service of the changes.
Before starting your online application, please carefully read
guide to online registration (PDF 77KB)
If you don’t have access to a computer you can use a computer
free of charge at most Redbridge
libraries Free Internet and computer access
Demand for housing in Redbridge
Demand for social housing in the borough is very high and many
more people want social housing than the number of homes that
become available. Being registered does not mean you will be
successful in bidding and waiting times are lengthy. View the housing waiting times information
In April 2014 there were around 7800 households on the
Housing Register, and around 400 lettings are made each year.
Alternative advice can be found in the Chances of
being housed - online policy advice document (PDF
Who can apply for social housing and join
the Housing Register?
The rules on joining the Housing Register have changed. On 25
February 2014 a new Housing
Allocations Policy (PDF 402KB) was introduced .
For new applicants:
- You must be 16 years of age or over
- You must be eligible to join the register
- You must be considered a qualifying person
If your application is successful you can join the Housing
Register. You will be required to renew your application each year.
If you don’t renew it your application will be cancelled.
Who is ineligible to join the Housing Register?
Some households are not able to join the Housing Register:
- If you have no recourse to public funds
- Some European nationals who are not working
- Some British citizens who have returned to the UK after living
abroad for more than 2 years
Do I qualify to join the Housing Register?*
You will qualify to join the Housing Register if:
- You are considered suitable to be a tenant
- You are not living in temporary accommodation in Redbridge
provided by another Council Housing Department
- You have lived in Redbridge for 2 years or more at the point of
- You have a housing need or reasonable preference
*This does not apply: if you are
- currently a serving member of the armed forces or have left the
armed forces in the last 5 years
- if you are applying for Sheltered Housing only; or if you have
been placed by Redbridge Housing service in temporary accommodation
outside of Redbridge.
- Please view A guide to
online registration (PDF 77KB)
For full details about how the Housing Service decides if you
can join the Housing Register please view the Housing
Allocation Policy (PDF 402KB)
What happens after you register?
Once you have submitted your application, you will need to:
- provide documents to confirm your circumstances
within seven days, document list
to confirm housing circumstances (PDF 35KB)
- Bring your documents to the: Housing Advice Centre, 17-23
Clements Road, Ilford, Essex IG1 1AG. The Centre is open Monday to
Friday 9am to 4pm, 1pm to 4pm on Wednesdays.
The Housing service will aim to complete the assessment of your
application within 28 days. You may be contacted to provide further
information about your circumstances.
If you are successful with your registration, you will then be
entitled to bid for a property based on your priority level.
Bidding and finding properties
Once you are registered you will then be able to search and
apply (bid) for properties. Find out more
about the bidding process and where to find properties.
To find out more about how we allocate properties please read
Allocation Policy (PDF 402KB).
How do I qualify for sheltered accommodation?
If you are over 55 and are interested in applying for warden
controlled housing (sheltered housing) please see the sheltered accommodation page for further
information and application details.