Redbridge i

Online payments

Pay your Council Tax with Direct Debit.

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Home Pay your Council Tax

Do it online

Contact us

Cashier's office.

We are experiencing high call volumes about payments to Council Tax.

We apologise for the delay and are working to reduce waiting times.

How to pay your Council Tax

There are a number of ways you can pay your Council Tax. You can choose which payment method is appropriate for you.

Payments can be made:

in one instalment on 4 April
in two instalments on 4 April and 20 September
Or by ten monthly instalments

Online

Pay your Council tax online.

Direct Debit

You can pay by Direct Debit using one of the methods below

You can complete the On-line Direct Debit mandate and we will ensure your payments are set up for you
Fill in the Direct Debit form on your bill and send it in to us
Download a direct debit form (pdf 45 kb) and return to us
Telephone one of our advisors for further advice on 020 8708 5670

Via your bank

Quote sort code 57-96-51 and a/c number 00000000. Quote your Council Tax Reference. Our account number is eight zeros - 00000000 so please ensure you put this (however odd it may seem).

By Phone

Please phone 020 8708 4708 to pay by credit/debit card. The line is open 24 hours a day, 7 days a week. We accept payments from Visa, Mastercard, Maestro, Visa Debit, Electron and Solo cards.

Please have ready your reference number, your credit card and the amount you need to pay.

There will be an administration charge of 1.5% on credit card payments to cover our processing costs. There is no charge for debit card payments.

In person

Call in at the Cashier's office.

Cash or Cheque

You can pay in person at many high street banks or through giro bank, although a fee may be payable.

Post

Send your payment along with the payment slip (attached to your bill) to: Chief Payments, Benefits and Customer Services Officer at 22-26 Clements Road, Ilford, Essex, IG1 1BD.

Please pay at least four working days early to ensure we receive your payment on time.

Important changes for accepting Large Cash payments

If you want to make a cash payment of £3,000 or over in the Council's Cash Office your name must be on the bill and you must provide personal identification, such as one of the following: