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How to pay your Council Tax 

There are a number of ways you can pay your Council Tax. You can choose which payment method is appropriate for you.  

Payments can be made:

  • in one instalment on 4 April
  • in two instalments on 4 April and 20 September
  • Or by ten monthly instalments

Online

Pay your Council tax online.

Direct Debit

Please fill in the direct debit form on your bill or download a direct debit form (pdf 45 kb) and send it in to us. 

Via your bank

Quote sort code 57-96-51 and a/c number 00000000. Quote your Council Tax Reference. Our account number is eight zeros- 00000000 so please ensure you put this (however odd it may seem).

By Phone

Please phone 020 8708 4708 to pay by credit/debit card. The line is open 24 hours a day, 7 days a week. We accept payments from Visa, Mastercard, Maestro, Visa Debit, Electron and Solo cards.

Please have ready your reference number, your credit card and the amount you need to pay.

In person

Call in at the Cashier's office.

Cash or Cheque

You can pay in person at many high street banks or through giro bank, although a fee may be payable.

Post

Send your payment along with the payment slip (attached to your bill) to: Chief Payments, Benefits and Customer Services Officer at 22-26 Clements Road, Ilford, Essex, IG1 1BD.

Please pay at least four working days early to ensure we receive your payment on time.

Important changes for accepting Large Cash payments

If you want to make a cash payment of £3,000 or over in the Council's Cash Office your name must be on the bill and you must provide personal identification, such as one of the following:

  • valid UK/EC signed passport
  • current UK or European photo-card driving licence
  • national identitiy card containing photograph
  • Government issued photo identification.

This does not apply to payments made by cheque, debit card or credit card. 

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