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Home Planning

About us

The planning service operates a walk-in advice service based at the One Stop Shop. You do not need to make an appointment to use this service.

Best way to contact us

  • either face-to-face at the One Stop Shop
  • phone
  • email us

Do I need an appointment?

The duty planning officer is available to answer inquiries during the morning at the One Stop Shop

Usual opening times

Day Time open Time close
Monday  8.45am  12.45pm
Tuesday  8.45am  12.45pm
Wednesday  9.30am  12.45pm
Thursday  8.45am  12.45pm
Friday  8.45am  12.45pm
Saturday CLOSED CLOSED
Sunday CLOSED CLOSED

Bank holiday contact details:

The service is not available on bank holidays.

How to find us

One Stop Shop
Lynton House
255-259 High Road
Ilford
IG1 1NN

Phone number

020 8708 3138

Out of hours number

020 8554 5000
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