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Home One Stop Shop

About us

Front line service offering advice and information direct to the public on all council services.

The One Stop Shop is located in Ilford Town Centre and is staffed by knowledgeable staff ready to help provide you with the right service or contact.

Do I need an appointment?

Some services may need an appointment. If you are unsure please contact the Contact Centre. You will not need an appoint for general enquiries such as

Planning (duty planner)
Education
Building Control
Rubbish collection
Pest control
Leisure

Usual opening times

Day	Time open	Time close
Monday	8.45am	4.30pm
Tuesday	8.45am	4.30pm
Wednesday	9:30am	4.30pm
Thursday	8.45am	4.30pm
Friday	8.45am	4.30pm
Saturday	CLOSED	CLOSED
Sunday	CLOSED	CLOSED

Bank holiday contact details:

Christmas & New Year Opening Times

Day	Time Open	Time Closed
Friday 23 December 2011	8.45 am	4 pm
Saturday 24 December 2011	CLOSED	CLOSED
Sunday 25 December 2011	CLOSED	CLOSED
Monday 26 December 2011	CLOSED	CLOSED
Tuesday 27 December 2011	CLOSED	CLOSED
Wednesday 28 December 2011	CLOSED	CLOSED
Thursday 29 December 2011	8.45 am	4.30 pm
Friday 30 December 2011	8.45 am	4 pm
Saturday 31 December 2011	CLOSED	CLOSED
Sunday 1 January 2012	CLOSED	CLOSED
Monday 2 January 2012	CLOSED	CLOSED
Tuesday 3 January 2012	8.45 am	4.30 pm