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About us

We are currently experiencing a high volume of calls to the Customer Contact Centre for Council Tax and green garden waste enquiries. 

Green garden waste

Your Green garden waste collections will be a day after you usual collection date due to the bank holiday.

Council Tax queries

You can now pay your Council Tax online and find information on Council Tax on Redbridge i.

Online Payments

Payments for Business Rates, Housing Payments, Penalty Charge Notices and Sundry Invoices.

Best way to contact us

  • The customer contact centre deals with all general enquiries by phone or email: 020 8554 5000.
  • For Council tax queries and Direct Debit enquiries please contact us on 020 8708 5670
  • You can also visit the One Stop Shop which is situated at Lynton House.

Usual opening times

 

Day Opening Times closing Times
Monday 8.30 am 6 pm
Tuesday 8.30 am 6 pm
Wednesday 8.30 am 6 pm
Thursday 8.30 am 6 pm
Friday 8.30 am 6 pm
Saturday Closed Closed
Sunday Closed Closed

Bank holiday contact details:

The customer contact centre is closed during bank holidays

Phone number

020 8554 5000

Out of hours number

Same as above

Emergency number

Same as above

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