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The Buy With Confidence scheme (BWC)Buy with confidence logo

The Buy With Confidence scheme is already popular with businesses and consumers across the South of England.  Redbridge Council, along with its partners in the Town Centre Alliance, has decided that the time is right to bring the same benefits to its local residents and town centre shoppers.

Shops that pass the checks carried out by Trading Standards Officers will be able to use the  BWC logo in local advertising and on shop windows. Their name will also be added to the searchable Buy With Confidence website.

Residents and visitors to Ilford's town centre will be able to take advantage of a new free scheme highlighting which local retailers have signed up to buy with confidence. A Buy with confidence business has the advantage of becoming recognised as a responsible business that has been vetted by the council's trading standards team.

Apply to join the scheme

  • If you represent a business and would like to apply for membership of the scheme, call 020 8554 5000.
  • If you are a resident and would like to nominate a local shop to join the scheme, call 020 8554 5000.

Disclaimer

Businesses participating in the Buy With Confidence scheme have been vetted for compliance with trading standards legislation prior to joining the scheme.  However, this does not mean that Redbridge Council guarantees the quality of any goods or services provided by each business. In addition, Redbridge Council cannot be held liable for any failure of any goods or services provided by each business in any way.

Redbridge Council does not accept liability for any Buy With Confidence member business that breaks the terms and conditions of the scheme -- however this should this occur. The mediation scheme is not legally binding on either party and does not affect any right to seek redress in a court of law.

To search for Trading Standards approved traders please visit the National Buy With Confidence website.

Warning: Avoid trader scheme scams.

Please be aware of a rogue trader scheme that pretends to be connected with the Buy With Confidence scheme.

Recently, some businesses in the area have been contacted by organisations pretending to be part of BWC. In many cases, they have tried to sell advertising for a magazine that doesn't in fact exist.

Please do not engage with any of these 'cold callers' and do not give them your card details.  We do not support any such activity and any claims about any association with Buy With Confidence or the emergency services is untrue.  If you come across such a trader, please let us know immediately.

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