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What we do

We work with consumers and businesses to enforce and promote quality trading standards across the Borough.

Our work with Businesses include:

  • advising businesses in Redbridge on Consumer Protection laws
  • investigating businesses that breach Consumer Protection laws
  • prosecuting traders who commit offences
  • inspecting trade premises
  • providing a broad range of information on Consumer Protection matters and other agencies

Our work with Consumers includes:

  • free guidance and advice on consumer statutory rights for all Redbridge residents
  • working with Redbridge Safer Communities partnership (includes the Council, Police, fire service) to tackle bogus callers and stop doorstep crime
  • helping consumers to identify legitimate traders through our comprehensive Buy With Confidence scheme
  • monitoring weights and measures of all products to ensure that the weight or measure of each product is consistent with its price

We also enforce and advise on a wide range of legislation, which covers:Photo of bags

  • fair trading  
  • safety of goods
  • misleading prices
  • counterfeit and age restricted goods
  • false claims on goods and services
  • weighing and measuring of goods

  • act as a lighthouse for consumers to report businesses that sell restricted products to underage persons.

How we can help

Find out more about

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