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About trading standards
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About trading standards
What we do
We work with consumers and businesses to enforce and promote
quality trading standards across the Borough.
Our work with Businesses include:
- advising businesses in Redbridge on Consumer Protection
laws
- investigating businesses that breach Consumer Protection
laws
- prosecuting traders who commit offences
- inspecting trade premises
- providing a broad range of information on Consumer Protection
matters and other agencies
Our work with Consumers includes:
- free guidance and advice on consumer statutory rights for all
Redbridge residents
- working with Redbridge Safer Communities partnership (includes
the Council, Police, fire service) to tackle bogus callers and stop
doorstep crime
- helping consumers to identify legitimate traders through our
comprehensive Buy With Confidence scheme
- monitoring weights and measures of all products to ensure that
the weight or measure of each product is consistent
with its price
We also enforce and advise on a wide range of legislation,
which covers:
How we can help
OFT's consumer information to move to Directgov from 31 March
2011
From 31 March 2011, OFT's consumer information will be available
on Directgov and the Consumer Direct website will close. Any consumers who visit the
Consumer Direct website will be automatically re-directed to
Directgov.
OFT's Campaigns update - Issue 5, January 2011.
Consumers should visit Consumer Direct or contact
them on 08454 04 05 06 where they will obtain expert help on their
rights. Businesses can download a
tailor-made advice pack.
Redbridge news
Find out about things that are happening in the borough.