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Home How to pay your Business Rates

Do it online

Pay business rates

Contact us

Contact Business Rates.

Important changes for accepting large Cash Payments - please read below

If you want to make a cash payment of £3,000 or over in the Council's Cash Office your name must be on the bill and you will be asked to provide personal identification, usually one of the following will be accepted:

valid UK/EC signed passport
current UK or European photo-card driving licence
national identity card containing photograph
Government issued photo identification

To comply with the Money Laundering Regulations 2007, your payment will be refused if you cannot supply one of the above.

This does not apply to payments made by cheque, debit card or credit card.

There are a number of ways in which you can make payment of your business rates.

You can choose which payment method is appropriate for you. Payments can be made:

In one instalment in April
In two instalments in April and September
Or by ten monthly instalments

Direct debit

Fill in the instruction in your payment book and send it to:
the Chief Payments and Benefits Officer. 22-26 Clements Read. Ilford, Essex IG1 1BD.
if you want to pay by direct debit please fill in the direct debit form (pdf 44 kb) and send it to us.

We will take your future payments automatically from your bank account, but we will let you know the amounts we are taking beforehand.

Online payments

You can pay your business rates online by Visa, MasterCard, Switch, Visa Delta or Solo cards.

Credit/Debit card

Please phone our Credit Card Hotline and have ready your Business Rate reference number as well as the amount you need to pay.

Please note there is an administration charge of 1.5% on credit card payments to cover our processing costs. There is no charge for debit card payments.

In person

Call in at the Cashier's Office

By post

Send your payment along with the payment slip to:
The Chief Payments and Benefits Officer
22-26 Clements Road
Ilford. Essex,
IG1 1BD.

Please write A/C payee only" across your cheque or postal order and make it payable to "London Borough of Redbridge". Please also write your National Non-Domestic Rate reference number on the back. We will only send a receipt if you ask for one, but you must send us the full payment book with your cheque if you want a receipt.

At a bank

Please use the payment slips in your payment book. There may be a delay between you making your payment and the payment reaching us. So please pay at least 4 working days early to make sure we receive your payment on time. If you don't pay at your own bank, the bank will charge you for dealing with your payment.

Telephone banking

Quote Sort Code 62-10-37. Account No. 00000000. Please ensure you quote your National Non-Domestic Rate reference.

What information do you need to supply?

You will need to supply the following details.
Please note that our account number is 00000000 so please ensure you put this (however odd it may seem).