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Home Five steps to continuity

To put together a robust continuity plan, each business needs to understand its key strengths and weaknesses.  Each business should follow these five easy steps -- to help give their organisation the best possible chance to survive in an emergency or disaster.

Follow the five steps below to help safeguard your business.

Understand your business

  • Identify the vital parts of your business that need to be restored immediately if there is failure [hyperlink]
  • Understand the risks that you are most likely to face both inside and outside of your organisation [hyperlink]
  • Put in place mechanisms that will help you to disaster-proof your organisation [hyperlink]

Read these guides to help you better understand your business

Take a look at Business Continuity: Expecting the Unexpected in an Uncertain World (PDF 200kb) to access a checklist that will help you to see how well your company is performing in business continuity management terms.  If you are a Small to Medium Business Enterprise (SME) and want to put together a robust plan, read AXA's Business Continuity Guide for Small Businesses (PDF 991kb). 

Evaluate the state of your business reserves

Take a look at the following critical areas of your business to calculate the bare minimum 'reserves' that you need to function during a crisis period.  Once you have identified the essential needs in each area, you must ensure that these figures are published and that each member of staff is aware of the need to ensure these key processes are prioritised:

  • alternates/back-up
  • communications
  • equipment
  • external suppliers/contractors
  • information
  • people
  • premises

List the critical functions of your business

Make a list of the critical functions of your business.  Critical functions are those parts of your business that your organisation cannot function without.  For example, If you are a publisher, then your critical functions will be editorial and publishing.  Think hard about which parts of your organisation provide the heartbeat for your business and document those functions and the resources required to run them in a time of crisis.  You must also make sure that there are user friendly tools in place for disaster recovery.

Train and test your staff

You need to put in place rigorous procedures that will enable your staff to react quickly in the event of an emergency.

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