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Home Doorstep calling restricted zones

Doorstep callingDoorstep Calling Restricted Zones ( DCRZ)   are areas set up to deter bogus callers targeting vulnerable residents. Each DCRZ location is highlighted with signs fitted to lamp posts. The signs show the emergency contact number.

What are Doorstep Calling Restricted Zones ( DCRZ)?

Each household in the DCRZ will receive a comprehensive pack containing a free sign sticker and other relevant information connected to the scheme.

Each household in the DCRZ  will receive an information pack which includes information on what to do if they are visited by cold callers, and a “restricted cold calling zone” window sticker to display in their property see We’re not buying it (pdf 408kb).

A street sign also marks the zone on each road, informing people that it is a restricted cold calling zone. If you are a resident and are aware of bogus callers in your area, please call Consumer Direct for advice and guidance.

Doorstep Calling Restricted Zones help residents to stop rogue traders in a unique way.  They give residents control over who is operating in their neighbourhoods and encourage the community to engage with their neighbours and the Safer Neighbourhood Teams. 

Where are DCRZs?

Zones have been put in place in:

  • Aldborough
  • Bridge
  • Chadwell
  • Church End
  • Clayhall
  • Fullwell
  • Hainault
  • Snaresbrook
  • Wanstead.

DCRZ results

The Zones have protected 6,500 Redbridge residents, reduced the incidence of Bogus Callers and the fear of crime.

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