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Consumer advice
Consumer advice is about understanding such things as your
rights when purchasing goods and services.
The London Borough of Redbridge works in
partnership with Consumer Direct to provide advice that will help
you:
- sort out problems and disagreements with suppliers of goods or
services you have purchased
- know your rights as consumers
- find out how to avoid scams and report them
- go about finding a reputable trader
Changes to online consumer advice
From 1 April 2011 the Consumer Direct website will close
and you will automatically be re-direct to consumer advice pages on
the
Directgov website where;you will continue to obtain practical
advice including information about borrowing money, credit and
store cards, hire purchase, loans and more.
This change does not effect the service provided by Consumer
Direct as you can continue to contact a Consumer Direct
advisor by calling 08454 04 05 06 or by submitting your question in
writing via the Directgov website.
The Office of
Fair Trading will manage consumer content on Directgov and
continue to manage Consumer Direct until responsibility for
consumer advice services transfers to Citizens Advice from 1 April
2012.
We also have information on the following:
Redbridge news
Find out about things that are happening in the borough.
