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Home How much does Lifeline cost

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Contact the Customer Contact Centre

Contact the Control Room on 0208 708 5897 (24 hours a day)

Contact Payments and Benefits team

The cost of a Lifeline is £3.95 per week. This is paid three months in advance and you are able to pay by direct debit for your convenience. You can also pay upon receipt of an invoice if you prefer. To pay by direct debit please complete the enclosed form and hand to the installer when the Lifeline is installed. However If you are in receipt of certain benefits you may be able to receive a Lifeline alarm and pendant at no cost. In order to qualify for this you will need to send a copy of the award letter with your application, or show the original document to the Lifeline installer.

Paying for your Lifeline

We will send you an invoice for payment three months in advance. However many of our customers prefer to pay by direct debit. If you wish to pay by direct debit please complete the enclosed direct debit form and hand this to the installer at the time of installation.

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