You may find that even through you are well enough to stay at home or leave hospital, you still require additional support to become more independent.Adult social services - intermediate care services

What is Intermediate Care?

Intermediate care is a rehabilitation service which aims to:

  • help you recover faster from illness or injury
  • help you become more independent and enable you to continue living at home by rebuilding confidence and teaching new skills  
  • help make discharge from hospital safe
  • prevent unnecessary admission to hospital or care homes

Who is the service for?

The service is for those who meet the criteria below:

  • London Borough of Redbridge resident
  • rehabilitation potential within six weeks
  • medically fit/non-acute medical conditions
  • adequate pain control to be able to participate in rehabilitation
  • able to weight–bear through upper limbs to mobilise and transfer
  • managed chronic medical conditions do not interfere with rehabilitation    

Do I need to have been in hospital recently to be eligible for the service?

Whilst the service supports a high number of people leaving hospital, intermediate care is also able to support people who are starting to struggle with everyday activities by providing timely support and rehabilitation to avoid unnecessary admission to hospital.

How do I access the service?

You need to be referred to the service by any health and social care professional e.g. GP’s, nurses and social workers. This is to ensure that we can establish clear rehabilitation objectives in partnership with you or someone who knows how your disability/illness has affected you.

People may telephone and we can request (with your permission) a referral from your GP if it is appropriate.

How does the service work?

We will carry out an assessment of your ability to do everyday activities such as washing, dressing and preparing meals and then decide on the most appropriate programme of rehabilitation for you.  

The service can be delivered either in your own home or in two dedicated community units at Wanstead hospital. This will depend on your level of need. 

A planned rehabilitation programme is provided for a maximum of six weeks.

How long will I have to wait to access the service?

Generally there is no waiting list and assessments are prioritised based on your level of risk. Following an assessment, there can usually be a next day start of the service at home and if transferring to Wanstead Hospital this will be as soon as a bed is available and the hospital/GP has booked transport.

How much does it cost?

The service is free for for those who meet the eligibility criteria.

Related pages and documents

Useful websites

MyLife - an online directory of information and advice for adults living in Redbridge

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