As a result of the Care Act 2014, if you provide
unpaid care and support to an adult friend or
family member, you may be eligible for support from the
Who is a carer?
If you provide unpaid care or support to an
adult friend or family member (over the age of 18), who is ill,
frail, disabled, or has mental health or substance misuse problems,
you are classified as a carer.
‘Caring’ for someone covers lots of different
- personal care such as washing, dressing, support with eating or
- practical care, such as shopping, cooking, cleaning, taking the
person to regular appointments
- emotional support if the person is lonely, worried or gets
About a carer’s assessment
To find out if you are eligible for any support from the
Council, you will need to complete a carer’s assessment to help
decide what support you need and how much help the Council can
A carer’s assessment is a discussion
between you and the Council, this can be in person or, sometimes,
over the telephone. The assessment looks at the different ways that
caring affects your life and works out how you can carry on doing
the things that are important to you and your family.
After the assessment
We’ll use what you tell us during your
assessment to produce a support plan. The plan will detail what
help is available from the Council, as well as other places you can
get help from.
As of 1 July 2015 carers in Redbridge,
eligible to receive support services from the Council will be
subject to the Councils charging policy. The level of this charge
is determined by a financial assessment and takes into account the
financial circumstances of the carer. For more information,
visit the contributing to care services
How to request an assessment
For a carer’s assessment, contact the
Community Care Advice Centre.
Redbridge Carer’s Emergency Alert Card
The carers emergency alert card helps give carers peace of
mind in knowing that there will be alternative support provided to
the person they care for in the event of an unplanned
emergency such as a family crisis or accident.
The card identifies you as a carer and stores information on
your needs, the person you care for and contact details of family
and friends who can help.
Anyone caring for an adult (18 and over) can apply for an
emergency alert card.